Shipping & Payment Policy
Covid-19 situation update - IMPORTANT!
During the Covid-19 outbreak, we have implemented the advised precautions to keep our employees and customers safe. We are able to continue to ship tires.
*Customer Service Representatives are working at home & able to assist you.
*Warehouses have implemented safety precautions and continue to work.
*FedEx has implemented procedures to protect their personnel and delivery customers.
If there are any changes, we will be sure to update you. We appreciate your patience and loyalty during this tough time for all of us.
Shipping rates and estimated delivery times are available on tires after setting your delivery postal code. Tires ship via FedEx Ground and the shipment times are a very good estimate, although not an exact number of time-in-transit days. Tires are delivered Monday - Saturday. FedEx does not pick up orders on weekends or certain holidays. Once the tires are picked up, the time-in-transit estimate begins. If you place your order Friday afternoon, or on the weekend, your tires it will not ship until the following week. Currently we only offer FedEx Ground. Expedited shipping is not available. Depending on when you place your order, there may be one, possibly two days of processing time. Shipping delivery times can be impacted by weather events across the country.
Delivery Address Options
You can choose between 3 delivery options:
You will receive an e-mail confirmation of the transaction when you place your order. Please save a printed copy of your order confirmation for your records.
Out of Stock Merchandise
We make every attempt to provide accurate inventory levels on our website. Occasionally we are out of stock. In these instances, you will be notified by e-mail and receive a phone call if we do not have your tires in stock. If we expect stock soon, we will send you the date that we expect to ship your order. We may also provide you with alternative tires to consider.
Home Delivery and Order Tracking
We send tires via FedEx Ground. You will receive confirmation by e-mail when you place an order, and a second e-mail when your tires have shipped, with a tracking number so you can monitor your shipment.
If you do not receive your order based on the estimated delivery date contained within your tracking number, please send an e-mail to email@example.com, or call us at (844) 740-1050.
Delivering outside of Canada
We do not ship tires purchased on Tires-easy.ca outside of Canada. If you are buying tires for delivery in the continental US, please visit www.tires-easy.com.
Tires-easy only accepts coupons authorized by Tires-easy. Unfortunately there are coupon websites that post outdated and/or false coupons. We cannot honor such coupons. If you have a question regarding a coupon, please contact Customer Service to assist you by phone at (844) 740-1050 or send an email to firstname.lastname@example.org.
We accept Visa, MasterCard and Paypal.
See General Terms and Conditions for additional Return/Refund details